FAQs

AnswerYes, we are legit and are in no way a scam. We are not only an online shop but also a leading sex doll manufacturer. We have been involved in the sex doll industry for more than 4 years. We have set up 7 overseas warehouses all over the world to provide fast shipping for our customers.

We are highly confident in our promise to serve you better. Our focus is to build long-term relationships with our customers, not simply a quick sale.

Besides, our store is registered and validated by WordPress and we offer secured payment options and encryption SSL on our site. This way we guarantee your safety, privacy and we avoid fraud on our end.

AnswerFirst, we have a huge factory which reduces the supply chain, costs and brings more affordable prices to you.

Second, we have multiple warehouses around the world, all of our dolls are shipped from the factory directly to warehouses by sea instead of Express. We don’t include the shipping fee in the final price.

Some stores that offer customized dolls are shipped from China by Express, the final price includes the shipping fee that makes the price pretty high, and most of them are resellers, they don’t have a real sex doll factory to back them up. That’s why we could offer such a competitive price for our valuable customers. We will never sacrifice the quality of the sex doll.

AnswerYes. If you like to pay by Paypal, please contact our online support. We accept credit cards and debit cards, Paypal, and more.

AnswerDuring the pandemic, once your order is placed, please allow up to 1-4 working days for pick up. And 3-5 working days for shipping since from the package was picked up by Express.

All dolls ship directly from your nearby warehouse to your address via FedEx or DHL or UPS to ensure that your doll arrives as fast as possible.

AnswerStep 1: Click “order tracking”

Step 2: Fill your order ID and billing email

Step 3: You will see the tracking number and which Express we ship for your order, like UPS, DHL, FedEx. Then copy the tracking number to get more detailed information from the below website:

UPS: https://www.ups.com/track?loc=en_US

DHL: https://www.dhl.com/en/Express/tracking.html

FedEx: https://www.fedex.com/fedextrack/

AnswerDuring the pandemic, it may take more time to deliver your package. Some of our customers have feedback about no tracking information can be checked. And sometimes it happens that Express didn’t update the tracking information on their site. But the package will arrive in time. Thank you for your patience.

AnswerNo, you may not. All of our free gifts are packed in the box when we ship from the factory. Keep in mind that in most cases our dolls have been styled with makeup for photo display, and random clothes, accessories.

AnswerNo, we don’t provide any customized service for now.

AnswerYes, of course. The box is completely plain and without any trace of suspicious logos/words. You are the only one who knows about the order.