Note: To ensure that you can get your love doll in time. Please make sure your delivery address is correct when you place the order. And don’t miss any relevant and important information that is required.
Shipping Country
List of countries where overseas warehouses can be delivered
| Warehouse | Countries | Delivery Time |
| Los Angeles warehouse | United States | 3-5 days |
| Vancouver Warehouse, Canada | Canada | 3-5 days |
| Sydney warehouse in Australia | Australia | 3-5 days |
| Russian warehouse | Russia | 3-10 days |
| European Czech warehouse | Belgium, Luxembourg, Netherlands, Austria, Denmark, France, United Kingdom, Italy, Czech Republic, United Kingdom, Poland, Hungary, Estonia, Latvia, Lithuania, Portugal, Sweden, Spain, Slovakia, Finland, Ireland, Bulgaria, Romania, Greece, Iceland, Malta, Croatia, Germany, Norway, Switzerland | 3- 10 days |
| European Spanish warehouse | Portugal, France, Italy, Austria, Czech Republic, Denmark, Czech Republic, Denmark, Luxembourg, Netherlands, Belgium, United Kingdom, Hungary, Poland, Slovakia, Slovenia | 3-10 days |
Please note:
- We will send the doll to you from the nearest warehouse, except for remote areas and islands.
- There will be some countries where the freight fee is more expensive (like Hawaii, Alaska ), an additional fee may be required, if you have any questions about shipping, please contact us via online chat or email(service@acsexdolls.com).
- In some countries such as Canada, Australia, New Zealand, some European and South America import taxes might be required at delivery. The buyer must responsible for it. If you are not sure about the shipping policy of your country, please contact us.
- We can ship Puerto Rico packages from US warehouses, but additional shipping costs are required about 100 US dollars.
How long will the shipping take?
Please note: All taxes and customs clearance fees are included in the price.
- We offer Free Shipping worldwide. During the pandemic, once your order is placed, please allow up to 1-4 working days for pick up. And 3-5 working days for shipping when the package was picked up by Express.
- We have overseas warehouses in Los Angeles United States, Vancouver Canada, Sydney Australia, Czech Republic, Spain, Belgium, and Russia, which means our customers will get an efficient and robust delivery service.
- We have multi-carrier options to deliver your doll: UPS/FedEx/DHL/GLS, the sex doll will leave the warehouse and be on its way to you through the fastest courier route.
- If you have recurring delivery service needs, please contact us in advance.
Return & Refund Policy
1. The doll may be ready for shipping after you placed the order, and you cannot cancel the order afterward. But you can ask for a refund within 24 hours if the doll didn’t ship out.
- Within 4 hours Full Refund
- Within 24 hours 80% Refund
- Within 48 hours 60% Refund
2. Before shipment, we will conduct a comprehensive inspection. If you need pictures from the doll’s factory, you can contact us through online customer service.
3. When the Sex Doll arrives in your hand, it is necessary to take an unpacking video to prove the authenticity of the possible defects.
4. If it is not satisfactory for other reasons, you can consult us, but since the Sex Doll will touch the skin and reproductive organs, it will affect the second sale, so once you use it, we will not be able to refund.
5. We attach great importance to product quality. If you are not satisfied with our products, you can return them after meeting the following conditions:
- The doll was damaged before use or during shipment.
- Please do not use the doll. We cannot process if the doll is used.
- Report the problem with photos to our support after the 12-hours order is received.