Shipping & Return

Shipping Country

List of countries where overseas warehouses can be delivered

WarehouseCountriesDeliver Time
Los Angeles warehouseUnited States3-5 days
Vancouver Warehouse, CanadaCanada3-5 days
Sydney warehouse in AustraliaAustralia3-5 days
Russian warehouseRussia3-10 days
European Czech warehouseBelgium, Luxembourg, Netherlands, Austria, Denmark, France, United Kingdom, Italy,
Czech Republic, United Kingdom, Poland, Hungary, Estonia, Latvia, Lithuania, Portugal,
Sweden, Spain, Slovakia, Finland, Ireland, Bulgaria, Romania, Greece, Iceland, Malta,
Croatia, Germany, Norway, Switzerland
3- 10 days
European Spanish warehousePortugal, France, Italy, Austria, Czech Republic, Denmark, Czech Republic, Denmark,
Luxembourg, Netherlands, Belgium, United Kingdom, Hungary, Poland, Slovakia, Slovenia
3-10 days

Please note:

  • We will send the doll to you from the nearest warehouse, except for remote areas and islands.
  • There will be some countries where the freight is more expensive (remote areas), additional freight may be required, if you need it, you can contact us via online chat or email([email protected]).
  • We can ship Puerto Rico packages from US warehouses, but additional shipping costs are required about 100 US dollars.

How long will the shipping take?

Please note: All taxes and customs clearance fees are included in the price.

We offer Free Shipping worldwide. During the pandemic, once your order is placed, please allow up to 1-4 working days for pick up. And 3-5 working days for shipping when the package was picked up by Express.

We have overseas warehouses in Los Angeles United States, Vancouver Canada, Sydney Australia, Czech Republic, Spain, Belgium, and Russia, which means our customers will get an efficient and robust delivery service.

We have multi-carrier options to deliver your doll: UPS/FedEx/DHL/GLS, the sex doll will leave the warehouse and be on its way to you through the fastest courier route.

If you have recurring courier service needs, please contact us in advance.

Return & Refund Policy

1. Since our sex dolls are customized products. The doll may be ready for shipment after 24 hours, and you cannot cancel the order afterward. But you can ask for a refund within 24 hours if the doll didn’t ship out.

  • Within 4 hours Full Refund
  • Within 24 hours 80% Refund
  • Within 48 hours 60% Refund

2. Before shipment, we will conduct a comprehensive inspection. If you need pictures of the doll’s factory, you can contact us through online customer service.

3.When the Sex Doll arrives in your hand, it is necessary to take an unpacking video to prove the authenticity of the possible defects.

4.If it is not satisfactory for other reasons, you can consult us, but since the Sex Doll will touch the skin and reproductive organs, it will affect the second sale, so once you use it, we will not be able to refund.

5. We attach great importance to product quality. If you are not satisfied with our products, you can return them after meeting the following conditions:

  • The doll was damaged before use or during shipment.
  • Please do not use the doll. We cannot process if the doll is used.
  • Report the problem with photos to our support after 12-hours order received.
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